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Your step-by-step guide to Madge: your new virtual assistant

3rd Aug 2023

Have you heard about our exciting new course feature?

Available from 6pm on 7 August, we're introducing Madge: the new friendly and knowledgeable virtual assistant from OLT. 

Here to lend a helping hand to tutors, leads and participants, we’ve created Madge to be as intuitive as possible,  but, should you require some more information, we’re sharing our simple help guides below, to explain everything you need to know about using this exciting new course feature.
 

Madge help guides 

Madge help guide – Participants

Madge help guide – Tutors

Madge help guide – Leads

Don’t forget, you can also access our help guides in our website help pages or in the Support Materials folder in your course!
 

To locate Madge in help pages:
 

Step 1: Click on the support tab on our website.

Step 2: Click on help.

Step 3: Select either participant, tutor, or lead.

Step 4: Scroll down to 7 and 8 under participant guides


We really hope you enjoy using Madge, launching from 6pm on 7 August on all tutored courses.

Should you have any more questions, then please let us know! 
 

The OLT Team