Improving learner outcomes

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Opening the School Gate | Meeting management

Keeping the discussions on track

  • Explain to the audience what will happen during the meeting, so they know when it is appropriate to speak.
  • Follow the agenda you have set, but allow time for discussion.
  • Remember to accommodate varied concepts of time-keeping when setting your start time.
  • Maintain some degree of flexibility to allow issues of concern to parents to be dealt with.
  • During meetings, it is useful to talk openly about the fact that some families feel there is a problem if the school contacts them to arrange a meeting or participate in an activity.
  • Let parents know the reasons for your interest in their children and in forming better links with families.
  • After a few sessions parents may be more open to discussing concerns the school has without feeling blamed or singled out.
  • Discuss positive and neutral topics at first to build positive relationships and shared understanding.
  • Give parents positive feedback about their role and attendance.
  • When discussing difficult issues, give positive feedback and provide solutions where possible.
  • Give families the opportunity to voice their opinions on issues so that you gain a more holistic understanding of the problem.
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