Improving learner outcomes

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Opening the School Gate | Ongoing support

Reporting on student progress

One of the difficulties for parents reading reports is deciphering the grading system and assessment methods. Due to a lack of information in their first language, parents from migrant or refugee backgrounds often rely on verbal feedback from their children about their progress at school, which may not provide an accurate description of progress. This situation can lead to family conflict.

Schools may need to explain the reporting system to parents at meetings. The biggest barrier for parents is often English literacy. If written translation of a report cannot be provided, schools can offer interpreter assisted parent-teacher interviews as strategy for parents/carers to access information about their child’s progress.

Distributing reports

  • Some schools have reported that parents do not always receive their child’s school report.
  • Many schools send reports home with students, which is cost effective, however it is difficult to determine whether the family actually receives the report.
  • Some migrant or refugee parents report that their child hides a report they are ashamed of when it has been given to the student directly.
  • Parents sometimes don’t know when a report is due and as a result don’t know when to approach their child or the school about reports.
  • Schools that post reports home say they have more success with reports being received by parents. Some schools choose to distribute reports at parent-teacher meetings.
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